Privacy Policy

1. Our Approach to Privacy

We respect your personal information and are committed to protecting it in accordance with applicable data protection laws, including the UK GDPR and the EU General Data Protection Regulation (GDPR), where applicable.
You may use the platform without providing personal data, except for the automated technologies described in this Privacy Policy and the Cookies Policy. If you choose to provide personal data to access services or submit enquiries, the following sections explain how such data is processed.

2. Collection and Use of Data

Personal data refers to information that can identify a user, including but not limited to name, email address, postal address, date of birth, contact details, area of activity, interests, and any other information required to provide requested services.

3. Enquiries and Support

When submitting enquiries or service requests, data such as name, email address, postal address, and telephone number may be collected and processed to:
• respond to user enquiries; • provide requested information or services; • maintain communication related to support requests.

4. Website Improvement and Analytics

Technical data may be collected automatically while using the site, including:
• IP address • browser type and version • device information • web logs • web beacons • pixel tags • cookies
This information is used for:
• website administration and security;
• service optimisation and performance monitoring;
• statistical analysis and aggregated reporting;
• improving user experience.
We may use third-party analytics providers (such as website traffic analysis tools) that process data on our behalf. These providers process information in accordance with their own privacy policies and applicable data protection legislation. Data used for analytics is typically aggregated and does not directly identify individual users.

5. Cookies, Web Beacons, and Pixels

Cookies, web beacons, and pixel tags are used in accordance with the Cookies Policy.
Cookies may be used to:
• ensure proper website functionality;
• analyse traffic and usage patterns;
• enhance user experience;
• maintain security and prevent fraud.
Where required by law, users are provided with a cookie consent mechanism. Users may adjust cookie preferences through browser settings or available consent tools. Disabling certain cookies may affect website functionality.

6. Legal Basis for Processing

Personal data is processed based on:
• the necessity to perform requested services or pre-contractual measures;
• legitimate interest in improving the website and analysing performance statistics.

7. Data Sharing and Disclosure

Personal data may be shared:
• with explicit user consent;
• with third parties involved in delivering requested services (only necessary data and solely for defined purposes);
• in the event of organisational restructuring, transfer, merger, or sale;
• for audits, investigations, fraud prevention, or threat response;
• when required by law or needed to ensure safety and security.

Data may be transferred to countries with different data protection standards. Appropriate safeguards, such as Standard Contractual Clauses, will be applied.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Anonymised or aggregated data may be retained for analytical and statistical purposes for extended periods.

9. User Rights

Users have the right to:
• request access to their personal data,
• request correction or deletion,
• request restriction of processing,
• object to processing,
• opt out of marketing communications through profile settings or unsubscribe links.

Deletion requests may affect the ability to access services in the future.

10. Data Security

We implement appropriate physical, electronic, and administrative safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. Security measures are selected considering available technology, implementation cost, processing nature, and associated risks. However, no method of transmission over the internet or electronic storage is entirely secure. Users are encouraged to exercise caution when sharing information online.

11. No Payment Data Collected

The website does not collect, process, or store payment card details, banking information, or other financial payment credentials. If the platform includes links or redirects to third-party services that process payments, such transactions are handled exclusively by those third-party providers under their own privacy policies and security standards.

12. Third-Party Services and Links

The site may include links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies. Some site features may integrate third-party tools that collect data under their own terms.

13. Updates to This Policy

This privacy policy may be updated periodically. Significant changes will be announced on the site.

14. Contact Information

For questions or to exercise personal data rights, users may reach out through the contact options provided on the site.